If you breakdown on the road you have to wait up to 24 hours for Portfolio to approve any repairs. That means you are in the middle of a trip and you have to sit at a garage until Portfolio says work can begin.
This is a ploy to get you to pay out of frustration. I am stuck as I type this, in a parking lot waiting for the ok for work to even start. Jeff Shelton owns Wholesale Warranty, they sold us this horrible contract. TO JEFF I hope your family is in a position just like mine someday and I hope your vacation goes down the toilet just like mine has.
Karma is a *** and your day will come. You are fully aware that your company plays games on the phone and jerks travelers around when they are on the road and in trouble. This is the second time this has happened to me. Don't buy anything from this company.
One nice thing about a 24 hour wait is you have all the time in the world to research and type reviews and comments all over the internet. We travelers have to stick together and warn each other about JEFF SHELTON and his tiny print contracts and deceptive practices. I am 12 hours into my 24 hour wait.
Who knows if my repair will be approved. Believe me I will update you.
Product or Service Mentioned: Wholesale Warranties Warranty.
Reason of review: Poor customer service.
Monetary Loss: $2000.
Preferred solution: Deliver product or service ordered.
Wholesale Warranties Cons: Service provided by wholesale warranty and portfolio.